Refund Policy

Last updated: 4/12/2025

Thank you for choosing our services. This Refund Policy explains how refunds are handled for website development, design, and digital services provided by Muthukumaran R.

1. No Refund After Work Has Started

Once the project has begun, initial planning is completed, or work files have been created, refunds cannot be issued. Time and resources are allocated immediately after confirmation.

2. Advance / Booking Fee

Advance payments or booking fees are non-refundable as they secure your project slot and cover initial setup and planning.

3. Refund Before Work Starts

A refund may be considered only if:

• No work has been started
• No design, planning, or project setup has been created
• Request is made within 24 hours of payment

4. Change of Mind

Refunds cannot be issued for change-of-mind decisions after work has begun or after project requirements have been finalized.

5. Delays Caused by Client

Refunds are not applicable if delays occur due to the client's lack of communication, late responses, or unavailability to provide necessary content or feedback.

6. Digital Products

Items such as UI/UX designs, templates, exported files, source code, and delivered digital assets are non-refundable once shared.

7. Project Cancellation by Us

If we are unable to complete the project due to our own internal reasons, a partial or full refund may be issued depending on the work completed.

8. Quality Guarantee

We ensure high-quality work and provide revisions as per your selected plan. Refunds are not provided for subjective preferences after completing approved revisions.

9. Ownership, Code Access & Service Transfer

We provide website development as a service. Payments cover design, development time, hosting setup assistance, maintenance (if opted), and technical support — not the full source code unless specifically purchased.

• Complete project source code is not included by default in any basic plan.
• If you choose to discontinue our services and request full code access, backups, or project transfer, additional charges apply.
• Domain transfer, hosting migration, or provider changes will only be done once all pending payments are cleared.
• Any transfer fees, hosting charges, domain renewal fees, or third-party platform charges must be paid entirely by the client.
• After the full project files or code are handed over, no refunds will be provided for any earlier services delivered.

10. Contact for Refund Requests

To request a refund (if applicable), contact us at:
Email: kumaranraja222@gmail.com
Website: kumaranraja.in